18 November 2025 - Belfast This one-day in person course focuses on enhancing client engagement and trust by responding to alcohol and drug use with empathy and practical support. It aims to increase staff confidence in managing alcohol and/or drug related situations safely. It will also strengthen organisational practices around addiction support, harm reduction, and […]
On Tuesday 25 November, the NI Frontline Network will be holding an online workshop focused on neurodiversity awareness and support. Many staff working in homelessness services, as in many other walks of life, will be supporting individuals who are neurodiverse. This can pose challenges for both staff and people they are working to support in […]
On Thursday 15 January, the NI Frontline Network will be holding an online workshop focused on neurodiversity awareness and support. Many staff working in homelessness services, as in many other walks of life, will be supporting individuals who are neurodiverse. This can pose challenges for both staff and people they are working to support in […]
On Tuesday 3 February, the NI Frontline Network will be holding an in-person workshop at The Mac in Belfast focused on effective communication to manage conflict. The course, which is delivered by Tides, blends theory with practical exercises and role-play to help frontline professionals navigate conflict in homelessness settings. Participants will explore de-escalation techniques, active […]
On Wednesday 4 February, the NI Frontline Network will be holding an in-person workshop at the Clooney Hall in Derry/Londonderry focused on effective communication to manage conflict. The course, which is delivered by Tides, blends theory with practical exercises and role-play to help frontline professionals navigate conflict in homelessness settings. Participants will explore de-escalation techniques, […]
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