18 November 2025 - Belfast This one-day in person course focuses on enhancing client engagement and trust by responding to alcohol and drug use with empathy and practical support. It aims to increase staff confidence in managing alcohol and/or drug related situations safely. It will also strengthen organisational practices around addiction support, harm reduction, and […]
On Tuesday 25 November, the NI Frontline Network will be holding an online workshop focused on neurodiversity awareness and support. Many staff working in homelessness services, as in many other walks of life, will be supporting individuals who are neurodiverse. This can pose challenges for both staff and people they are working to support in […]
Join us for a free webinar to discover the benefits of becoming a FareShare Community Food Member and accessing surplus food. This is a fantastic opportunity for your charity, school, or community group to access high-quality, nutritious surplus food to support your services. As a Community Food Member, you’ll enjoy a regular supply of food, […]
On Thursday 15 January, the NI Frontline Network will be holding an online workshop focused on neurodiversity awareness and support. Many staff working in homelessness services, as in many other walks of life, will be supporting individuals who are neurodiverse. This can pose challenges for both staff and people they are working to support in […]
21 January 2026 - Online via Microsoft Teams This full day online course explores how psychological trauma can impact the developing brain, in turn affecting later adult behavioural patterns and the ability to regulate emotion. The course will give a deeper understanding of trauma and why Trauma Informed Care (TIC) is essential when working with […]
On Tuesday 3 February, the NI Frontline Network will be holding an in-person workshop at The Mac in Belfast focused on effective communication to manage conflict. The course, which is delivered by Tides, blends theory with practical exercises and role-play to help frontline professionals navigate conflict in homelessness settings. Participants will explore de-escalation techniques, active […]
On Wednesday 4 February, the NI Frontline Network will be holding an in-person workshop at the Clooney Hall in Derry/Londonderry focused on effective communication to manage conflict. The course, which is delivered by Tides, blends theory with practical exercises and role-play to help frontline professionals navigate conflict in homelessness settings. Participants will explore de-escalation techniques, […]
Understanding and Management of Hoarding 11 March 2026 - Belfast This in person half-day course provides a structured step by step process to tackle all types of hoarding from first visit, to bringing the accommodation back to an acceptable level within a realistic timescale. The course also provides an insight into understanding and manage hoarding […]
Understanding and Management of Hoarding 12 March 2026 - Coleraine This in person half-day course provides a structured step by step process to tackle all types of hoarding from first visit, to bringing the accommodation back to an acceptable level within a realistic timescale. The course also provides an insight into understanding and manage hoarding […]
On Wednesday 25 March, the NI Frontline Network will be holding a lunch and learn networking meetup in Derry/Londonderry. This will be an informal, in-person event where you can meet with other frontline staff working to support people experiencing homelessness. The meetup will have a focus on trauma informed practice. If you are an employed […]
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