Members Directory

North West Methodist City Mission

The Hostel provides accommodation for 47 single homeless men. We not only provide a home but we promote independent living. Our aim is to provide residents with encouragement and support until they are housed by the local housing authority. A resettlement programme runs within the hostel to enable the residents to become more independent and break the cycle of homelessness that many experience.


We are currently experiencing technical issues with the website which will be rectified soon

Telephone Number:  02871309388

Clooney Hall Centre: 02871348531

Ark Housing

In 1987, Down and Connor Housing Association was set up to provide social and affordable homes for those in housing need. In 1999, the organisation was renamed Ark Housing Association to reflect growing ambitions


Telephone: 02890752310

Belfast and Lisburn Women’s Aid

Belfast & Lisburn Women’s Aid is a member of Women’s Aid Federation Northern Ireland,
the lead voluntary organisation in the region addressing domestic abuse. We work with other
local groups across NI, providing life-saving and life-changing services and support.
Together we will achieve a society where domestic abuse is not accepted, where women
and children are safe.

More info
Service Provision:

  • 47 Bed Hostel for single males
  • Each resident is assigned a key worker
  • Provision of Resettlement Programme
  • Provision of Tenancy Support
  • Some staff are trained in Addiction and Mental Health
  • Well established links with External Stake Holders
More info

Roseville House Family Centre

Accommodation at Roseville House comprises of 24 self-contained apartments, supported by a Floating Support Service.

  • 8 three bedroom 5 person apartments
  • 16 two bedroom 3 person apartments

Two apartments have been designed to full wheelchair mobility standard for those with disabilities.All apartments are fully furnished. Kitchens have all appliances and equipment needed to prepare meals and bedrooms are provided with full bed linen for comfort and convenience.

Our ultimate aim is to ensure that service users obtain a permanent home as soon as possible.A Floating Support Officer is assigned to each family and they carry out with the service user an assessment of their support needs and formulate an action plan to meet these needs. The floating support staff will support and advise and will sign-post to other professional agencies if and when required. The assessment is flexible and will allow for regular periods of review of needs and actions as required.

We aim to provide support through regular contact, encourage independence and support families to be ready for when they move to their new home in the community.

Moyard House Family Centre

Moyard House consists of 17 self-contained apartments and is utilised as temporary accommodation provision for families with dependent children who are experiencing homelessness, supported by a Floating Support Service.

The accommodation comprises of:

  • 5 three bedroom, Five person apartments
  • 11 two bedroom, Three person apartments
  • 1 four bedroom, Eight person

Our ultimate aim is to ensure that our residents obtain a permanent home as soon as possible.A Floating Support Officer is assigned to each family and they carry out an assessment of the service users’ support needs and deliver with them a person-centred support plan personalised to their families’ needs. Their Floating Support Officer will support and advise them and will sign-post them to other professional agencies if and when required. The assessment is flexible and will allow for regular periods of review of the residents’ needs and actions as required.

We aim to provide support, through regular contact, encourage independence and support families to be ready for when they move to their new home in the community.

Floating Support Service

Ark Housing Association provides a Floating Support Service to families who are homeless orat risk of homelessness due to housing related issues. The Floating Support Officer will support service users to obtain and sustain accommodation within the community in the longterm.This is achieved by offering structured support packages tailored to meet individual need by specially trained floating support staff.Staff support service users to complete a flexible and personalised needs assessment/support plan, to identify personal goals and take the steps needed to become more independent. Our support is tailored to each service users’ individual needs and can include telephone support and one-to-one support sessions in the home or local community.

Support provided can include:

  • Securing and maintaining a tenancy
  • Transitioning to a new tenancy
  • Moving on from supported accommodation
  • Finding suitable accommodation
  • Applying for accommodation via social or private landlords
  • Understanding the terms of your tenancy–rights and responsibilities in partnership with your landlord
  • Support to maintain personal safety; and the safety / security of dwelling
  • Support in setting up and maintaining home or tenancy
  • Support in managing finances and benefits
  • Signposting and accessing other support services
  • Support into education, employment, or training
  • Developing domestic/daily living skills
  • Developing social skills
  • Support in establishing social contacts and activities within the community to tackle social isolation
More info

  • Refuge & emergency accommodation for women & children escaping abuse at home
  • One-to-one support for women & children who have experienced or are currently experiencing domestic abuse
  • Counselling services
  • Support & group programmes for female victims of trafficking
  • Group work for women & children who have experienced or are currently experiencing domestic abuse
  • One-Stop-Shop weekly for women to access legal & housing advice (currently on-hold due to Covid)
  • Personal development programmes such as Journey to Freedom to build confidence
  • Outreach support in the community for women & children who need support but choose not to/can’t/don’t want to stay in our Refuges
  • Preventative &early intervention work in schools to encourage healthy relationship learning
  • Phone, email and web chat support for women to make initial contact with experienced support workers when seeking help/advice


NIID operate the Utility street mens hostel. It has accommodation for 58 single men and one disabled occupancy space suitable for service users with wheelchair needs. The unit was built in 1982 by Habinteg Housing Association who own the building to this day, with NIID being the only renter to date.


Telephone: 02890321132


VOYPIC is the charity for children and young people with lived experience of care in Northern Ireland. Our job is to promote the rights and voice of children in care and care leavers up to 25 years old.

Barnardo’s Leaving Care Service

We’re changing the lives of children and young people across the UK. In 2019-20 we directly supported more than 358,800 children, young people, parents and carers.

More info
Service Provision:

Accommodation for 58 single men and one disabled occupancy space suitable for service users with wheelchair needs ;support provision to service users; Keys to Life engagement programme.

More info

We provide an independent advocacy service on behalf of the Health and Social Care Board (HSCB), supporting children and young people on a range of issues related to their care, including housing. Our participation activities provide space and support for young people to come together to explore their care identity and the issues impacting on them, forming a collective voice to create change in policy and practice across the region.

More info

Provides a range of accommodation, care and support services for 16-25 year old care experienced young people, in their transition from care to independent living. There are two supported living accommodation units, one in Belfast and one in Ballymena. Young people have their own flats and work with staff on an individual and group work basis to address their needs and to develop their skills.


The Outreach and Aftercare Service offers support to young care leavers living independently in the community who have previously lived within Barnardo’s residential units, or reside within shared tenancy home.


 ​MindWise New Vision


Telephone : 02890402323

​Inverary House Homeless Hostel

14 Inverary Avenue



02890 652844

Causeway and Mid-Ulster Women’s Aid


 Telephone: Mid-Ulster office – 028 8676 9300,

Coleraine office – 028 7035 6573

North Down and Ards Women’s Aid

More info

Our Vision

Our vision is a world where people affected by mental health issues receive the support they need to lead a fulfilling life through recovery and discovery.

We provide quality services, including housingcommunity support and day servicescriminal justice services, working with young people leaving custody, early intervention support for families and children, as well as support for carers and families. MindWise also provide mental health training to employers to create mentally healthy workplaces across Northern Ireland.

More info

Accommodation – Refuge is emergency accommodation which is available to women and their children experiencing violence in their own homes


Support in the Community – Practical and emotional support is provided to women and children affected by domestic and sexual violence who choose to remain at home or in a community setting through a floating support service. see


The main areas of focus include: Domestic and Sexual Violence Education; Safety Planning; Housing Support; Money Management; Advocacy; Specialist Services; Support Networks; Court Support.


Group Support Courses and Programmes – Journey to Freedom; You, Me and Mum; My Life, My choices


Preventative Educative work – Educative programmes in Post Primary Schools.


Training – Awareness Raising Sessions in schools, businesses, agencies, organisations and community groups. Social Guardian training for teachers in Primary Schools.


One Off Appointments and Phone Support – one off support for women.


More info

North Down and Ards Women’s Aid provides a range of free support services to women and children affected by domestic and sexual violence. Our services include: 

  •  safe, confidential support – someone to talk to 
  •  temporary, emergency refuge accommodation 
  • ‘floating support’ in a safe place in the community at a time that suits you 
  •  support and information on your rights 
  •  accompaniment to solicitors and court 
  •  one-to-one and group support 
  •  signposting to other agencies as required 
  •  education and personal development programmes 
  •  support services for children and young people. 

North Down YMCA

Our Floating Support Service is one service of many programmes within our organisation but it and the Floating Support Hub are the two directly linked with Homelessness.


Tel: Main Office –028 91454290

07591 840390 Housing Support Service /

07591 840404 – Floating Support Hub

Foyle Women’s Aid


One number for our services: (+44) (0) 28 71 416 800

Webchat also available.

Simon Community NI


Telephone :0800-171-2222

More info

Our Vision

Various Services under the following: Youth Work/ Community Engagement/ Healthy Living

Housing Support Service – a Floating Support Service supporting 18-65 year olds with housing needs across Ards and North Down.

Floating Support Hub – a project that involves 6 floating support providers working in partnership to better meet the needs of service users in Ards and North Down

More info

Community Support – practical and emotional support to victims and survivors of domestic and sexual abuse in the Derry/Londonderry, Strabane and Limavady areas. Confidential support sessions that can take place by phone, Zoom or in person (with safety measures in place). The support is centred around domestic abuse; children; finances; legal: housing; physical health; emotional and mental health; self-care; community networks; employment. There is a rapid response for high-risk/MARAC cases, with crisis support and safety planning.

Accommodation – safe supported accommodation in independent units for women and children who have been made homeless or are at risk of homelessness due to domestic violence. The support is on the same basis as Community Support, with special emphasis on housing and safety.

Court Support – support for women who have to attend court on a range of civil matters is available free of charge. Staff and/or trained volunteers will accompany the women to court, wait with her in a private Women’s Aid room in the courthouse and liaise with solicitors on her behalf if needed.

Group Work – All Support staff are trained to deliver the Foyle Women’s Aid ‘Journey to Freedom’ programme with clients, either by Zoom or face to face (when it is safe to do so). There are several programmes running at the same time as the demand for the programme is high and the feedback positive among women, who gain an insight into domestic violence and its impact on them personally. Follow-on programmes on self-esteem and healthy relationships are also available.

Older Women’s Project (‘Free As Bees’) – tailored support group for our older clients, including activities and talks to combat isolation and other issues affecting women who are in the 50+ age groups.

POD15 Children & Young People’s Centre – provides an inclusive, safe and caring environment for children and young people. The Centre aims to raise self-esteem in children, young people and carers; build confidence; promote healthier life choices; create awareness; support children, young people and carers to build skills and knowledge; encourage goal setting; and offer a safe space.

Services provided at POD15:

  • Sweet Peas Creche
  • Family support
  • Learning
  • Summer Scheme

TEENLINK– aimed at empowering young people, aged 11to 16, who have been affected by domestic and sexual violence. We do this by equipping young people with the skills to better protect themselves by helping to promote healthier lifestyle choices, develop positive communication skills, reducing feelings of isolation and increasing self-esteem. Teenlink Services: one-to-one support; group work sessions; weekly youth group; Summer scheme; residentials.

Referrals to all our services can be made through our central referrals system, which can be accessed by phoning (+44) (0) 28 71 416 800. Referrals can be made by the woman herself or through a third-party agency with her consent.

More info
  • Adult accommodation
  • Young People’s accommodation
  • Family accommodation
  • Floating Support
  • Low Threshold Services

Community Development & Health Network (CDHN)


Telephone :028 3026 4606

BCPP Funding

More info

Extern is the leading social justice charity operating across the island of Ireland. Operating for 40 years, every day Extern works alongside children, young people, and families, to empower positive change and support family unity. We also support people who are homeless or facing homelessness, refugees, the Traveller community, people living with an offending past, those living with the impact of suicide and those dealing with mental health and drug and alcohol issues, to change their lives.

As a charity, we strive for an inclusive and fair society; keeping children and their families together where possible; reducing offending and the impact of offending on victims and the community; that people have somewhere to live and that the people we work with are better equipped to live and make a contribution to their community. We are also the leading provider of placements for social work students in the voluntary sector. Last year Extern supported over 25,000 people across the island of Ireland who were in need of support.

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Training services:

  1. Community Development and Health
  2. The Social Determinants of Health
  3. Health Inequalities
  4. Health Literacy
  5. Community Health Champions
  6. Group Work Skills
  7. Community Co-Production for Improved Health and Wellbeing
  8. Community Development Values into Practice
  9. Asset Mapping
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